How do I send review requests to multiple contacts at once?
You can upload a list of contacts to Customer Voice via a CSV file. On the Overview tab, click Request Bulk Email Reviews. Here you will be able…
Category: Customer Voice
With Customer Voice, you have the power to generate more reviews and boost their star rating. With just a couple clicks, you can reach their customers via email or text, and collect reviews on the sites that are most important to your business.
How do I use the Review Generation Widget on my own website?
You can embed our Review Generation Widget onto any website. To get the applicable code: Open the Widgets tab. In the Review Generation Widget section, customize your…
Where do reviews go after they’re submitted?
Where reviews appear depends on the option you’ve set under Review Request in the Settings tab. If you’ve selected My Preferred Sites, your reviews will appear directly on the sites…
My Preferred Sources: How can I change the three suggested review sites?
If a customer submits a positive review, they will be encouraged to copy that review and share it on other prominent review sites, such as Google…
How do I edit the review request email template?
Go to Customer Voice > Templates Choose if you want to edit the My Preferred Sites template to request reviews on 3rd party sites or the My Listing template to request…
Alternate email templates for customer voice
You know and love Customer Voice for sending review requests, but there are endless ways to use the tool to send other types of email.…
What sources can I request reviews on?
There are two review request workflows possible with Customer Voice: My Listing, and My Preferred Sites. The template type you choose will determine what sources…