Customer Voice
Alternate email templates for customer voice
You know and love Customer Voice for sending review requests, but there are endless ways to use the tool to send other types of email.
Customer Voice — Product Details
Customer Voice is a feedback tool that allows you to invite customers to leave reviews, boost online star rating, and improve SEO.
How do I edit the review request email template?
Go to Customer Voice > Templates
How do I send review requests to multiple contacts at once?
You can upload a list of contacts to Customer Voice via a CSV file. On the Overview tab, click Request Bulk Email Reviews .
How do I use the Review Generation Widget on my own website?
You can embed our Review Generation Widget onto any website. To get the applicable code:
My Preferred Sources: How can I change the three suggested review sites?
If a customer submits a positive review, they will be encouraged to copy that review and share it on other prominent review sites, such as Google and Faceb
What sources can I request reviews on?
There are two review request workflows possible with Customer Voice: My Listing, and My Preferred Sites. The template type you choose will determine what s
Where do reviews go after they’re submitted?
Where reviews appear depends on the option you’ve set under Review Request in the Settings tab.